Mom's Meals NourishCare® Nondiscrimination/Accessibility Notice
Printable Version
Mom's Meals NourishCare does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sexual orientation or gender. We provide the following for free:
Communication aids and services to people with disabilities, such as:
Sign language interpreters
Written information in other formats
Language services to people whose primary language is not English, such as:
Interpreters
Information written in other languages
If you need these services, contact Mom's Meals NourishCare Translation Services at (866) 716-3257. If you believe that we have failed to provide these services or discriminated on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail or by phone with:
Mom’s Meals NourishCare
Attn: Compliance Coordinator
3210 SE Corporate Woods Drive Ankeny, IA 50021
1-855.886.2901 | Fax: 515-266-0053
Compliance@purfoods.com
Guest Relations is available to help you file a grievance. You can also file a complaint with the
U.S. Department of Health and Human Services, Office for Civil Rights, electronically at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019,
1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
Arabic
اﺗﺻل ﺑرﻗم
ﻣﻠﺣوظﺔ: إذا ﻛﻧت ﺗﺗﺣدث اذﻛر اﻟﻠﻐﺔ، ﻓﺈن ﺧدﻣﺎت اﻟﻣﺳﺎﻋدة اﻟﻠﻐوﯾﺔ ﺗﺗواﻓر ﻟك ﺑﺎﻟﻣﺟﺎن.
1-515-241-7000 x2
Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-855-886-2901。
French
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-855-886-2901.
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-855-886-2901.
Gujarati
!ુચના: જો તમે +ુજરાતી બોલતા હો, તો િન:2ુ3ક ભાષા સહાય સેવાઓ તમારા માટ< ઉપલ?ધ છે. ફોન કરો 1-855-886-2901.
Hindi
!यान द': य)द आप ,हंदी बोलते ह5 तो आपके िलए मु;त म' भाषा सहायता सेवाएं उपलAध ह5। 1-855-886-2901 पर कॉल कर'।
Hmong
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-855-886-2901.
Italian
ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-855-886-2901.
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-855-886-2901 번으로 전화해주 십시오.
Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-855-886-2901.
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-855-886-2901.
Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-886-2901.
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-855-886-2901.
Urdu
ABلD۔7ب"د$%ت'*) +د,+ن/0ز2آپ5،789آپاردو=ا:دار@/ 1
1-855-886-2901
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-855-886-2901.
Complaint, Grievance, Theft, Property Damage, and Property Claim
Mom’s Meals strives to treat all clients with fairness and respect while providing excellent customer service. If at any time you have a complaint, grievance, problem, or find yourself needing to file a claim for property damage or theft please let us know so we can work together to find a resolution. Contact our compliance team at 1- 855-886-2901. One of our team members will walk you through the appropriate process and steps.